Mobile financial services like bKash and Nagad have transformed how Bangladeshis send and receive money. Unfortunately, scammers have also adapted to target users of these platforms.

Common bKash Scams

The Fake Customer Service Scam

Scammers call pretending to be bKash customer service representatives. They claim there is a problem with your account and ask for your PIN to "fix" it. Remember: bKash will NEVER ask for your PIN.

The Lucky Draw Scam

You receive a message saying you have won a prize and need to pay a small fee to claim it. This is always a scam. No legitimate company asks you to pay to receive a prize.

The Overpayment Scam

Someone "accidentally" sends you money and asks you to return it. After you send money back, the original transaction is reversed, leaving you out of pocket.

How to Stay Safe

  • Never share your PIN with anyone
  • Always verify the sender before returning money
  • Contact bKash directly if you have concerns